Earl's Pearls
Thought leadership and pearls of wisdom
Does any relationship start with complete trust? Of course not. It can take years to build a customer’s trust. But be aware, it can take just minutes to lose it!
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A referral is the best advertising and great way to be recognized for providing an exceptional customer experience. But if you want to maximize profits, here is why getting a referral is so much more…
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Remember “back in the day” when we used check book registers to write in the deposits and withdrawals made to our bank accounts? Today, we still note those transactions, though they are recorded electronically rather…
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Perhaps you are a subscriber, as I am, to a neighborhood social media platform. On Nextdoor.com, you will find opinions, requests for information, items to buy or sell, recommendations, complaints, and most of the other…
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Look at the organizations you engage, whether B2B or B2C. Is it surprising that those companies who are winning are putting their customers first, have the best profits and the happiest shareholders? They are accelerating…
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